Customer Service

5-Year Warranty — Support Beyond the Amazon Return Window

Your Amazon return window may end, but your TAGRY support doesn't.

Every TAGRY product is backed by a 5-year warranty. If your product develops an issue after Amazon's standard return period, you can still contact TAGRY directly for warranty support and replacement assistance.

Whether you've owned your TAGRY product for days, months, or years, you can reach out to us whenever you need help.

We believe customer service shouldn't end when the Amazon return window ends. We'll listen to your concerns, understand your situation, and do our best to provide a satisfying solution.

Contact Us

Need help with your TAGRY product?

Customer Service Email: support@tagry.store 

Customer Service Phone: +1 (781) 678-8108 Mon. - Fri., 11am - 8pm EDT    ***Unavailable Weekends & Federal Holidays***

Whether you need help with setup, connectivity, charging, sound, or product performance, our support team is here to help.

5-Year Warranty

Lost. Damaged. Defective. Upgraded. We've Got You Covered.

Our 5-year warranty provides long-term support for TAGRY customers.

1. Lost
Lost your TAGRY product? Contact us and we'll help with your replacement.

2. Damaged
If your TAGRY product has been damaged, contact us for assistance with a replacement.

3. Defective
Experiencing a product defect or performance issue? Contact us and we'll help identify the problem and provide a replacement.

4. Upgraded
Ready for an upgrade? Contact us to learn about your replacement options.

Free Replacement

For eligible warranty requests, TAGRY provides a replacement at no additional cost.

Simply contact our support team with your product and order information. We'll listen, understand your situation, and do our best to provide a satisfying solution.

Support Anytime

Your support doesn't end after your purchase.

No matter how long you've owned your TAGRY product, you can always contact us when you need help.

Whether you've had your product for days, months, or years, we're here to listen and help.

Every Customer Matters. Every Concern Deserves Our Attention.